Davexa photo booth software FAQ

Davexa is a professional photo booth platform for events such as weddings, parties and brand activations. Davexa Studio turns an iPad into the photo booth for capture, editing and printing. Davexa Connect is the iPhone companion app for supported camera and printer-roll workflows.

Davexa Studio runs on iPad and is the app used to run the photo booth. Davexa Connect runs on iPhone as the companion app for supported camera and printer-roll workflows. This split keeps the iPad focused on the guest experience while the iPhone can support the operator where needed.

Davexa is available in approved European Economic Area (EEA) countries and in Australia, Brazil, Canada, India, Indonesia, Japan, Mexico, New Zealand, Singapore, South Korea, Switzerland, Türkiye, the United Kingdom, and the United States. To install Davexa, your iPhone or iPad must run iOS 26 or iPadOS 26 or later, and your App Store country or region must be one where Davexa is available. If you cannot find or install the app, check your device software version and the country or region set for your Apple Account.

One subscription seat includes one Davexa Studio activation and one Davexa Connect activation at the same time. These are separate allocations: an unused Connect activation cannot be used for a second Studio device, or vice versa. Sign in with Apple when you want to manage assigned devices or move an activation.

Yes. Davexa Connect offers a free scan allowance for supported NFC printer rolls. Sign in to your account to use it; the app shows how many scans remain. A subscription provides continued premium access when the free allowance is used.

Davexa Studio can use the built-in iPad camera, an iPhone connected through Davexa Connect, and wired USB cameras. USB cameras must be UVC-compatible, which includes webcams and many modern professional cameras. For the most reliable setup, connect them through USB-C or a suitable USB hub. This lets you choose the camera workflow that suits the booth and event.

Davexa Studio offers two ways to connect a printer. Use AirPrint for compatible printers on the local network, or use SFTP to send print files to a print server. Davexa includes a guided setup for WCM Plus print servers, while custom SFTP servers can also be connected. Test the printer, paper format and network before the event so your workflow is ready when guests arrive.

Guests can collect finished photos through a temporary QR link or use AirDrop where available. QR sharing needs internet access and an eligible event country. SMS and email delivery are not built into Davexa.

QR sharing needs an internet connection and an event country currently supported by the service. The operator confirms the event country before sharing. The link is temporary: uploaded photos are automatically deleted after 10 minutes, and the operator can delete them sooner from Studio. AirDrop is another sharing option where available.

Capture, review and configured printing can work locally. If you enable QR sharing, selected photos are uploaded temporarily so guests can download them. If you use an AI template, the photos needed for generation go directly to the AI provider you chose after guest confirmation. Optional iCloud and Apple Photos sync follow your device settings.

Yes. With Davexa Connect, you can read the NFC chip on supported printer rolls and keep track of roll information and scan history. On many rolls, the NFC chip is built into the small yellow-grey plug on the colour roll. Chip availability depends on the printer-roll manufacturer and model.

Yes. In a configured setup, guests can capture and review photos, and you can print over a working local connection without internet. QR sharing and AI generation need internet access. Test your complete camera, printer and sharing setup before an event.

No. Davexa does not currently offer a website or web dashboard for remotely controlling a photo booth. Session setup and operation happen in the Davexa apps, so the person running the booth stays in control at the device.

Yes. You can prepare layouts, overlays, guest-facing screens, disclaimers and session settings for the event. Studio also supports optional AI templates for creative transformations using your own supported provider account.

AI templates let you create a look for guest photos using a prompt and optional reference images. You choose a supported AI provider and add your own API key in Studio. Requests go directly from the iPad to that provider, and use of the provider may incur charges on your account. Davexa does not include AI credits. Guests are asked before their photos are sent for generation, and AI results are visibly labelled.

Templates appear in the selection panel only when both requirements are met: the number of captured images must match the template’s configured image count, and the orientation of the captured images must match the template’s configured orientation. If either one differs, the template is hidden so that only templates that fit the session are offered.

A typical event starts with setting up the session, camera, printer and, where needed, a template. During the event, guests take their photos, review the result and can retake them when needed. They can then print the finished images in a predefined quantity or share them via QR code or AirDrop. The workflow stays easy for guests while giving the operator full control over the setup.

Start with the Davexa Support page for setup help and practical guidance. Davexa Connect can also export diagnostic logs from Settings when the support team needs more detail about a problem. Including those logs helps the team understand the setup and investigate faster.